X4 Community of Planets Collector's content for faithful customers

[Havner]

This question is specifically about GOG, but probably it also applies to Steam.

If I have been a faithful customer and I do own all X4 DLC (including soudtracks) and I was planning to buy Boron stuff, how can I get the Community of Planets Collector's bonus content without having to re-buy all the stuff again with that edition?

[Falcrack]

I bought that bundle on Steam. Basically, Steam already knew which of the items in the bundle I already owned, and only charged me for the items I did not own.

[Havner]

I bought that bundle on Steam. Basically, Steam already knew which of the items in the bundle I already owned, and only charged me for the items I did not own.

GOG doesn't do that, so the question with regards to GOG remains.

[Gregory]

I bought that bundle on Steam. Basically, Steam already knew which of the items in the bundle I already owned, and only charged me for the items I did not own.

Correct. Unfortunately, GOG doesn't support such a "complete your bundle" system.
We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction.

[Havner]

Correct. Unfortunately, GOG doesn't support such a "complete your bundle" system.
We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction.

Well, I get the argument that the platform doesn't have such a feature, but if you own all the content anyway as separate purchases something should be arranged in some way as this way faithful customers are kinda left in the dark and I'd say that's not fair.

I know that GOG can do a detection of what is owned and offer different offers based on that. Such a thing was done with the latest edition of The Outer Worlds where you could buy it with a discount only when you had all the previous DLC purchases. So the system that could work here is on GOG already.

[Ebany]

I bought that bundle on Steam. Basically, Steam already knew which of the items in the bundle I already owned, and only charged me for the items I did not own.

Correct. Unfortunately, GOG doesn't support such a "complete your bundle" system.
We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction.

Is this not what Steam does? Certainly the Community of Planets Collector Edition Upgrade shows as a unique and separate item when I view it through the DLC options. I'm unsure why such a thing couldn't be done with GOG considering I've seen it done many times by many other companies.

[Havner]

Is this not what Steam does? Certainly the Community of Planets Collector Edition Upgrade shows as a unique and separate item when I view it through the DLC options. I'm unsure why such a thing couldn't be done with GOG considering I've seen it done many times by many other companies.

It can. What GOG can't do is "complete your bundle" (at least I haven't seen that). But there are several other ways to implement this which GOG supports. Seems Egosoft did not do a proper research and left faithful GOG user base stranding.

[Gregory]

Is this not what Steam does? Certainly the Community of Planets Collector Edition Upgrade shows as a unique and separate item when I view it through the DLC options.

It is listed as an individual item (since it has to, in Steam's system), but it is not individually purchaseable. You can only get it with the X4: Community of Planets Collector's Edition.

Seems Egosoft did not do a proper research and left faithful GOG user base stranding.

As mentioned previously: "We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction."

[Havner]

As mentioned previously: "We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction."

Yes, I read that. But I have a feeling that this should've been done prior to the release and implemented. Now you tell me: "maybe we will, maybe we won't". Which in my book (and the current state) is treating GOG customers as second class citizens. And that's unfair in my book.

[Ebany]

As mentioned previously: "We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction."

Yes, I read that. But I have a feeling that this should've been done prior to the release and implemented. Now you tell me: "maybe we will, maybe we won't". Which in my book (and the current state) is treating GOG customers as second class citizens. And that's unfair in my book.

I must agree. I've played the X games since the start and at this stage history has taught me to refund and come back in a couple of years to re-evaluate the situation.

[magitsu]

Yes, I read that. But I have a feeling that this should've been done prior to the release and implemented. Now you tell me: "maybe we will, maybe we won't". Which in my book (and the current state) is treating GOG customers as second class citizens. And that's unfair in my book.

Seems you are conveniently forgetting it isn't fully in their hands what kind of methods GOG technically enables.

It's wild to expect Ego to know or even bother to research all potential things some games releases on different sales platform may have offered. Some have to be dealt with as they come by, like bugs you know.

[taztaz502]

I bought that bundle on Steam. Basically, Steam already knew which of the items in the bundle I already owned, and only charged me for the items I did not own.

Yeah i did that, it basically gave me a 20% discount on kingdoms end because i owned the rest of the dlc

[Havner]

Seems you are conveniently forgetting it isn't fully in their hands what kind of methods GOG technically enables.

I'm not, you'd see that if you read my previous posts. What I am saying though that GOG offers enough functionality now to be able to implement this.

[Socratatus]

As mentioned previously: "We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction."

Considering I was an early buyer of the whole thing way before even the 1st DLC was out, I too would appreciate this gesture (or something similar) for us GOG users.

Sometimes I really do think we early purchasers are simply not appreciated for sticking it out and keeping faith in you guys.

[adeine]

+1

I don't think Egosoft would lock meaningful in-game content behind this bundle that you can't get some other way (at least the posts imply you can get the ship through normal gameplay), but it'd still be nice for the art book and other extras.

Other games on GOG sometimes have 'upgrade to [insert edition] bundle' individual purchase options, I don't know if this might be an option for people who have the original collector's bundle and remaining DLCs.

[StoneLegionYT]

As mentioned previously: "We'll look into potentially offering that Bonus Content as an individual purchase on GOG, but I can't make any promises and definitely no timing prediction."

Considering I was an early buyer of the whole thing way before even the 1st DLC was out, I too would appreciate this gesture (or something similar) for us GOG users.

Sometimes I really do think we early purchasers are simply not appreciated for sticking it out and keeping faith in you guys.

I feel like they love us to much it hurts watching it.. We just got another insanely good DLC at the fraction of what 99% other games would charge. They charged us $15 if this was EA or another company that would been $80... We don't even buy DLC's their expansions that use to be the price of a full box game maybe a few bucks shaved. People act like Egosoft does not care about them, but that is not true. These little things are for those who might have a few more bucks to help support / apricate their work in my books.

[Techedge]

I feel like they love us to much it hurts watching it.. We just got another insanely good DLC at the fraction of what 99% other games would charge. They charged us $15 if this was EA or another company that would been $80... We don't even buy DLC's their expansions that use to be the price of a full box game maybe a few bucks shaved. People act like Egosoft does not care about them, but that is not true. These little things are for those who might have a few more bucks to help support / apricate their work in my books.

I would more than likely help them with "few more bucks" if they would let me. I'm a GOG early buyer of the CE and continued to buy other DLCs on day one to complete my collection and say thanks to Egosoft for their dedication even if it has been 3 years now that I don't play X4 anymore (I hope I will play it again in the future). So yeah, I really hope they will fix this inconvenience with GOG, it shouldn't be too difficult since the system seems to be already in place.

[SimB]

How can I just get this content without the extra Soundtracks: https://store.steampowered.com/app/2375 ... s_Content/ ?

I would pay 4,99 for it, but not nearly 20€.